We aim to despatch orders within 48 hours of being placed and paid for, wherever possible will will try to despatch orders the same day.
Orders for multiple products may take a little longer depending on the quantity, we will inform you by e-mail if this is so.
If you want to know the estimated delivery time before you order then please e-amil us at John@MasonicEngraving.co.uk or phone on 07771 675525
Only items that have not had personal engraving are eligable for return for credit, unless an engraved item has been incorrectly engraved by us.
Any item returned to us, must be in the same condition as supplied to you. New, unused and with all the same packaging and labels.
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